University of Chicago: Clinical Executive Administrator – Neurology
Position Title: Clinical Executive Administrator – Neurology
Company Name: University of Chicago
Job Type: Full Time
Job Duration: Indefinite
Min Education: Experienced
Min Experience: 7+ years
Location: Chicago, Illinois, United States
The clinical Executive Administrator (“EA”) serves as the department’s Chief Financial Officer and Chief Operating Officer, responsible for leading a complex academic and clinical environment. The EA has direct oversight for the strategic planning and execution, clinical practice management, finances, human resources, research administration, facilities, and general management of the department.
The EA is responsible for managing in an efficient, dynamic and growth oriented manner by fostering a continuous learning mentality that is applied to the overall department in alignment with the organizational commitment to excellence. The EA serves as an inspirational, persuasive and agile leader with a track record of success in transformation and measurable outcomes.
The EA works with his/her Chairman, BSD and UCM leadership to develop, plan and implement initiatives supporting the tripartite mission by identifying and implementing methods that improve the quality and efficiency of the operations. The EA deals with complex financial issues and demonstrates business savvy by proactively handling evolving environmental factors impacting academic medical centers. The individual provides leadership with innovative, strategic thinking about new revenue opportunities based on business principles, best practices and a proactive, purposeful thought process.
The EA, in partnership with leadership, interacts and negotiates with key stakeholders to maintain status as a leading academic medical center. The individual is responsible for balancing departmental and institutional priorities and is a visible, engaged and communicative leader representing the University of Chicago.
As the senior administrator, the EA provides guidance, information, advice, and counsel to faculty and staff concerning administrative initiatives associated with patient care, teaching and research activities. The EA provides executive support to the Chair in programmatic oversight for the Department’s clinical practice, management of the research and support of the training programs.
The Executive Administrator (“EA”) provides leadership and management for the department with a particular focus on:
Strategic Planning and Execution:
The EA is responsible for providing executive support to the Chair in developing, directing and implementing the strategic and annual operating plans for the department. The individual ensures that all relevant information is available to support a collaborative, planning process that involves a through business analysis, proposals, plans for new programs, and the design/implementation of changes to existing programs.
The EA ensures that the department receives communication on the operating goals and the allocation of resources through the budgeting process to achieve the objectives. The individual guides the department through budgeting processes and consistently works to achieve a transparent and collaborative relationship with key stakeholders in the organization.
The EA oversees and monitors the department budget, supervises the fiscal management of financial resources including financial planning, budgeting and accounting functions while exercising independent judgment to facilitate the optimal use of division resources.
The EA understands the complex finances and funds within an academic medical center and will be adept at developing, analyzing and presenting measurements and metrics to track financial trends and make sound financial forecasts. The EA provides the fiscal discipline that is required to achieve financial, strategic and mission goals to remain a leading academic institution.
Clinical Practice Management:
The EA has overall leadership responsibility for the departmental professional billing and revenue cycle activities. The individual works to ensure the policies and processes are applied to clinical services and procedures and billed accurately, in a timely manner and that collections are received promptly and accurately. The EA fosters a culture that connects timely and accurate processes to organizational outcomes.
The EA coordinates with the Revenue Cycle Manager to ensure that billing information and coding are correct, providing accurate reimbursement for services. The EA oversees the management reporting systems, provides data and creates meaningful analysis.
The EA partners with the appropriate internal/external departments to provide feedback and education to physicians, residents, fellows, and staff on billing processes and practices to ensure compliance at all local, state, Federal and accreditation levels.
In partnership with the appropriate parties, the EA develops, reviews and monitors physician productivity reports. The individual will do analysis and make recommendations for leadership on clinical productivity and physician billing activities. The EA evaluates practice plans to ensure that rewards are appropriate to goal achievements.
The EA works collaboratively with internal and external leadership to ensure smooth, effective and successful ambulatory operations and appropriate clinical programs that serve the mission of the organization. The individual works to establish consistent operating processes, manage space assignments, oversee utilization, and performs the appropriate analysis to keep the operations running optimally.
The EA works collaboratively with the Medical Director and Executive Director of the Neurosciences Service Line and hospital leadership to ensure coordination of clinical activities between the Department and hospital for efficient Service Line strategic planning and budgeting.
Human Resource and Development:
The EA works with leadership on the department’s staffing and development for both faculty and staff to ensure that the strategic priorities can be met. The individual oversees the recruitment, orientation, onboarding, and professional development of new faculty and staff. The EA cultivates a collaborative, inclusive environment that promotes and fosters teamwork, innovation, curiosity, and problem solving. The EA works to support a safe and ethical environment creating accountability to high organizational standards.
The EA engages in team development through transparent communication, coaching, goal setting, mentorship, talent management, and a culture of best practices. The EA initiates, reviews and recommends personnel actions including promotions, compensation analysis, performance evaluations, training, and terminations in partnership with internal leadership. The EA interviews, selects and evaluates the performance of the staff. The individual provides oversight and assistance to the faculty in hiring, including research and administrative personnel.
The EA works closely with leadership to achieve the overarching strategic objective of increasing the department’s research portfolio, focused on extramurally funded research.
Space and Facilities Administration:
The EA directs and manages clinical, research and administrative space planning for the department. The EA oversees the support services necessary to ensure that the operation of the department is not impacted and directs the development space, equipment analysis and maintenance of facilities. The individual works with staff to develop and manage capital equipment/asset plans to assure equipment is appropriate as technology and market needs change.
The EA directs the annual operating plan ensuring that it is executed in a manner consistent with the strategic plan and that the plan is effectively communicated in a tangible and meaningful way throughout the department to achieve objectives. The individual is responsible for personnel management, fiscal management, education and training programs, information systems, facilities, administrative support, clinical revenue cycle management, medical staff appointments and reappointments, privileging, clinical training programs including residency and fellowship.
In partnership, the EA negotiates with internal and external partners to provide support for credentialing reviews and other accrediting agencies to coordinate management of training programs and related translational research training programs.
The EA works with staff to develop and manage capital equipment/asset plans to assure equipment within the department is updated appropriately as technology needs change. The individual facilitates the development of education for faculty, residents, fellows and staff for compliance matters including HIPAA, information security, etc.
- Develop goals and prioritize department efforts to align with the needs of the organization while positioning the University of Chicago as a leader
- Drive future strategic direction and proactively prepare for organizational, talent and market changes communicating actionable findings and recommendations to senior leadership
- Lead, develop and execute the department’s strategic, operational, talent, and budget initiatives using metrics, data, research, and education
- Lead and manage a diverse, interdisciplinary team to successful outcomes through effective and purposeful management practices
- Cultivate a collaborative, inclusive environment that promotes and fosters teamwork, innovation, curiosity, problem solving, and continuous learning
- Develop and maintain effective communication practices that provide internal and external audiences with the key data and information needed to achieve goals
- Foster a safe and ethical environment creating accountability to high organizational standards
- Engage team development through coaching, goal setting, hiring, mentorship, talent management, best practices, and accountability
- Visible, engaged, collaborative leader representing the University of Chicago in relevant conferences, platforms and mediums to advance the mission, field and organization
- Other duties as assigned
- Exceptional communication and listening skills, ability to communicate comfortably with healthcare professionals locally and internationally, board and committee members, academic and healthcare professionals.
- Track record of success in focusing on strategic objectives and translating the priorities into successful short and long term results for the organization.
- Demonstrated success in supporting medical research with the ability to effectively identify opportunities for improvement in support functions.
- Demonstrated ability to identify opportunities or threats and apply effective management principles to achieve success.
- Proven track record as a strategic leader with specific experience implementing value added business initiatives.
- Demonstrated effectiveness applying a keen business intellect to problem solving in an environment notable for complexity with multiple business partners and multiple missions.
- Highly ethical and professional manner with the ability to influence and lead others.
- Highly effective in verbal and written communication skills, including formulating recommendations and developing presentations.
- Proven financial management skills, including the ability to analyze data for budgeting, operations, auditing, and accounts receivable and reserve analysis, proforma preparation.
- Proficient mathematical and analytical skills including data sets and data aggregation.
The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.
- Bachelor’s degree with emphasis in finance, business, health care, or relevant field
- Master’s degree
- Ten years of progressively responsible relevant professional experience in financial planning, management, analysis, forecasting, modeling, or administration.
- A minimum of seven years of progressively responsible experience within a complex, healthcare environment.
- Five years of progressively responsible talent management experience in coaching, communication, recruiting, hiring, and performance management.
- Directly related financial and budget development experience in a complex environment.
- Experience working in a fiscally responsible, highly regulated business setting that regularly employs benchmarking.
- Experience using Electronic Medical Records Systems, Enterprise Resource Systems, and Medical Group Practice Billing and Financial Management Systems.
- Significant experience within an academic health sciences environment.
- Knowledge of research funding and appreciation for working in a research-intensive academic culture.
- Cover Letter